Get matched with a qualified PSW within 48 hours, tailored to your needs.
Fast Personalized Matching
We aim to provide the same PSWs and establish a familiar routine.
Consistent
Care
Compassionate
Care
Every patient is treated with the utmost dignity, respect, and kindness.
Complete
Transparency
Stay informed with visit notes and PSW arrival and departure times.
Our Services
Heartfelt Health provides personalized, non-medical home care designed to help you or your loved one stay safe, comfortable, and supported at home. Our carefully screened Personal Support Workers provide reliable care tailored to each client’s needs, routines, and preferences.
Services We Provide:
Support with personal care, daily routines, meals, mobility, and companionship.
Daily Living & Personal Care
Cognitive & Mental Health Support
Personalized support for dementia, Alzheimer’s, mental health needs, and cognitive challenges.
Support during recovery from illness, injury, or surgery, as well as respite for family caregivers.
Recovery & Respite
Care
Support with hospital stays, appointments, care coordination, and complex care needs.
Hospital Advocacy & Specialized Support
Flexible overnight and live-in support for individuals who need extended or around-the-clock care.
Live-In & Overnight Care
Palliative & End-of-Life Care
Compassionate support focused on comfort, dignity, and quality of life.
Services For Facilities:
Qualified PSWs provided to hospitals, retirement homes, long-term care facilities, and other care settings.
Facility Staffing and Coverage
We Provide Care For:
Seniors & Older Adults
Seniors • Dementia & Alzheimer’s • Chronic illness & pain
Individuals Needing Additional Support
Adults with disabilities • Mental health needs • Children with complex needs
Families & Specialized Care
Family caregivers • Recovery support
• Hospital advocacy • Culturally sensitive care
Our Process
We learn about your needs, routines, preferences, and the type of support you're looking for.
1
Free Consultation
2
Personalized Care Plan
3
Meet Your PSW
We match you with a qualified PSW based on your needs, preferences, and personality.
Together, we determine the right level of care, schedule, and support for your needs.
4
Continued Support
We stay in touch, provide backup support when needed, and adjust care as your needs change.
Why Families Choose Us
Care you can trust. Support you can feel.
Reliable and Do-It-All Care
Our caregivers are personally interviewed, fully qualified, and screened. Backup coverage ensures care never stops.
Structured and Transparent
Every visit is documented in detailed care reports reviewed and shared with families, so you always know exactly what happened.
Safety and Peace of Mind
We supervise daily routines, mobility, and personal care to reduce risk and prevent emergencies.
Warm, Personalized Attention
Care plans are tailored to routines, preferences, and cultural values, with caregivers matched to personalities.
Compassionate care starts with trust.
We're here to help your family find the right support.
Hear From Our Clients
"The care provided to my Dad has been outstanding. The PSWs are not only skilled but also compassionate, they're making a real difference in our lives."
David S. – Client’s Son (Thornhill, ON)
"I am so grateful for the care and attention I receive. The team at Heartfelt Health goes above and beyond to make sure I am comfortable and safe."
Ruth J. – Client, (North York, ON)
"Heartfelt Health's dedication to personalized care is remarkable. I highly recommend their services to anyone in need of compassionate support. Bubby Eva is so happy."
Eva L. – Client (North York, ON)
Blog Posts
Josh Sanders
Josh Sanders
Care Team
Care Team
Frequently Asked Questions FAQ
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