About Us
Reliable Home Care Built on Structure and Trust
Heartfelt Health provides non-medical home care for individuals and families who want dependable, well-managed support at home.
We assist primarily seniors, along with adults and children who require personalized daily living support. Our care helps individuals remain safe, comfortable, and dignified in familiar surroundings while giving families clarity and peace of mind.
Compassion matters. But so does consistency, oversight, and accountability. We are built around both.
You're doing your best, let us do the rest
Click the button below to book a consultation.
When Care Becomes Overwhelming
Arranging support for a loved one is rarely straightforward. Families are often navigating new diagnoses, hospital discharges, changes in mobility, memory concerns, or caregiver burnout while trying to maintain stability at home.
In many situations, the stress does not come from the care itself but from managing it:
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Unclear communication
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Inconsistent scheduling
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Last-minute cancellations
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Lack of documentation
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Uncertainty about expectations
Heartfelt Health was created to reduce that burden.
We manage caregiver screening, matching, scheduling, oversight, and communication so families are not left coordinating care alone. After every visit, detailed reports are completed and reviewed so everyone remains informed and confident in the support being provided.
Care should feel steady and organized, not unpredictable.
How We Maintain Standards
Strong care begins with strong systems.
Every Personal Support Worker is:
• Carefully interviewed
• Fully qualified
• Background checked
• Reference verified
We maintain active oversight of each care plan. Caregivers complete structured documentation after every visit, and our team remains available to address questions, changes, or concerns promptly.
If a caregiver is unavailable, we arrange backup coverage so support continues without disruption.
Our role is not only to provide caregivers. It is to ensure care is coordinated, monitored, and consistent.
Our Principles
Structured Reliability
Care plans are organized, documented, and actively overseen.
Transparent Communication
Families remain informed through regular updates and visit reports.
Respect for Individual Values
Support is tailored to routines, preferences, and cultural considerations.
Responsiveness
We adapt as needs change and remain accessible when families require guidance.
Our Commitment to Families
When you choose Heartfelt Health:
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You are not managing care alone
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You receive structured oversight and documented support
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You have access to consistent, screened caregivers
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You gain a team focused on reducing stress and improving clarity
Home care should provide reassurance and stability.
Communities We Serve
Heartfelt Health proudly supports families across:
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Toronto
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North York
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Scarborough
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Etobicoke
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Vaughan
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Markham
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Richmond Hill
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Thornhill
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Surrounding Greater Toronto Area communities
Being local allows us to respond quickly and remain closely connected to the communities we serve.
Learn How We Can Support Your Family
Review our services and find the right level of care for your situation.
Clients Voice
"I am so grateful for the care and attention I receive. The team at Heartfelt Health goes above and beyond to make sure I am comfortable and safe."
Ruth J. - Client in North York Ontario
"The care provided to my Dad has been outstanding. The PSWs are not only skilled but also compassionate, they're making a real difference in our lives."
David S. - Client's son in Thornhill Ontario
"Heartfelt Health's dedication to personalized care is remarkable. I highly recommend their services to anyone in need of compassionate support. Bubby Eva is so happy."
Eva L. - Client in North York Ontario