Frequently Asked Questions

Agency-managed care means Heartfelt Health handles all caregiver coordination, scheduling, oversight, documentation, and backup coverage. Families stay informed through detailed visit reports and regular check-ins, without having to manage the logistics themselves. This ensures consistent, reliable care and peace of mind.

Contact our team to schedule a free consultation. We assess needs, explain options, and create a personalized care plan. Once finalized, we match you with qualified caregivers so care can start promptly.

Yes. We review and update care plans regularly to match changing needs, health conditions, and family preferences.

Yes. A trial period can be arranged so you and your loved one can experience our care before making a longer-term commitment.

Care can begin as soon as the care plan is finalized and a caregiver is matched. In many cases this can be accomplished within 48 hours. We prioritize a smooth, timely transition.

Our care coordinators are available by phone, email, or contact form to answer questions and guide you through the process.