Facility Staffing & Coverage
Reliable PSW Staffing When Your Facility Needs It Most
Staffing gaps create risk, stress, and disruption. Whether due to sick calls, increased census, or short-notice scheduling changes, facilities need dependable support that can step in without compromising standards.
​
Heartfelt Health provides qualified, screened Personal Support Workers to retirement residences, long-term care settings, rehabilitation centres, and community organizations across Toronto and the Greater Toronto Area.
​
Our team integrates smoothly, follows established protocols, and maintains clear documentation and communication at all times.
Who We Support
Retirement Residences
Short-term and ongoing staffing support during peak demand or staff shortages.
​
Long-Term Care Facilities
Reliable coverage that maintains resident safety and continuity.
Rehabilitation and Recovery Centres
Support for clients transitioning after surgery, injury, or hospitalization who require structured mobility assistance and daily living support.
​
Community and Private Care Organizations
Additional support during scheduling gaps, seasonal demand, or urgent coverage needs.
​
Coverage can be arranged for single shifts, temporary placements, or recurring support.
We provide supplemental PSW coverage for:
How Our Staffing Process Works
Rapid Response to Staffing Gaps
When urgent needs arise, we respond quickly and confirm availability without unnecessary delays.
Carefully Screened and Qualified PSWs
Every Personal Support Worker is personally interviewed, fully qualified, and screened with background and reference checks before placement.
Clear Documentation and Accountability
Our caregivers complete required reporting and follow facility protocols. Oversight ensures expectations are met consistently.
Reliable Backup Coverage
If a scheduled caregiver is unavailable, we arrange replacement coverage promptly to prevent gaps.
Areas We Serve
Heartfelt Health provides Facility Staffing & PSW Coverage throughout Toronto, the Greater Toronto Area and beyond.
We currently support facilities in:
​
-
Toronto
-
North York
-
Scarborough
-
Etobicoke
-
Vaughan
-
Markham
-
Richmond Hill
-
Thornhill
-
Surrounding communities
If your facility operates outside these areas, please contact us to discuss availability. We can often work outside this area.
Partner With Heartfelt Health
If your facility requires dependable PSW coverage, we are ready to support your team
Why Facilities Choose Heartfelt Health
Facilities partner with Heartfelt Health because we prioritize reliability, accountability, and operational fit, not just coverage.
​​
Professional and Structured
We understand institutional expectations and integrate seamlessly into existing teams.
​
Responsive and Reliable
We act quickly when coverage is needed and confirm schedules clearly.
​
Screened and Accountable
All caregivers meet internal screening standards and operate with documented oversight.
Respectful and Adaptable
We align with your policies, procedures, and care standards without disruption.