About Us
Our Story
Heartfelt Health is a Canadian home care company founded by Josh Sanders with a simple belief: home care should feel personal, reliable, and human.
After seeing how difficult it can be for families to find care they can truly trust, Josh wanted to create a different kind of home care experience, one where clients feel comfortable with the people caring for them, and families feel confident knowing their loved ones are in good hands.
Our approach is built around compassionate care, qualified and screened PSWs, clear communication, and accountability at every step. We tailor care to each client’s routines, preferences, and cultural values, while thoughtful oversight helps ensure safety and consistency throughout their care journey.
At Heartfelt Health, we believe great care is about more than meeting daily needs. It’s about building trust, creating comfort, and helping every client feel supported in the place they call home.
Because home care should feel like home.
-Josh Sanders
Fast Personalized Matching
Get matched with a qualified PSW within 48 hours, tailored to your needs.
Consistent
Care
We aim to provide the same PSWs and establish a familiar routine.
Compassionate
Care
Every patient is treated with the utmost dignity, respect, and kindness.
Complete
Transparency
Stay informed with visit reports and PSW arrival and departure times.
Why Families Choose Us
Care you can trust. Support you can feel.
Reliable and Do-It-All Care
Our caregivers are personally interviewed, fully qualified, and screened. Backup coverage ensures care never stops.
Structured and Transparent
Every visit is documented in detailed care reports reviewed and shared with families, so you always know exactly what happened.
Safety and Peace of Mind
We supervise daily routines, mobility, and personal care to reduce risk and prevent emergencies.
Warm, Personalized Attention
Care plans are tailored to routines, preferences, and cultural values, with caregivers matched to personalities.
Compassionate care starts with trust.
We're here to help your family find the right support.
Hear From Our Clients
"The care provided to my Dad has been outstanding. The PSWs are not only skilled but also compassionate, they're making a real difference in our lives."
David S. – Client’s Son (Thornhill, ON)
"I am so grateful for the care and attention I receive. The team at Heartfelt Health goes above and beyond to make sure I am comfortable and safe."
Ruth J. – Client, (North York, ON)
"Heartfelt Health's dedication to personalized care is remarkable. I highly recommend their services to anyone in need of compassionate support. Bubby Eva is so happy."
Eva L. – Client (North York, ON)
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