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Dementia and Alzheimer’s Care in Toronto: How Our PSWs Support Your Loved One at Home

  • Writer: Emily Rhodes
    Emily Rhodes
  • Jul 3, 2025
  • 3 min read
Model of a brain and neuron on a gray surface. The brain model is brown with yellow details, showcasing its internal structure.

Caring for someone with Dementia or Alzheimer’s is one of the most emotional and complex responsibilities a family can face. The symptoms, memory loss, confusion, anxiety, and changes in behavior, can make daily life unpredictable and deeply stressful. Many families want to help their loved ones stay in the comfort of home, but often need extra support to do so safely.


That’s where we come in. At Heartfelt Health Ltd., our Personal Support Workers (PSWs) are specially trained to provide high-quality Dementia and Alzheimer’s care in Toronto. We help families navigate this journey with personalized, respectful, and attentive support, one day at a time.


What Does PSW Support for Dementia Look Like?


At Heartfelt Health Ltd. our team tailors every care plan to the individual’s stage, personality, and history. Here’s what PSW support for dementia typically includes.


1. Gentle and Respectful Personal Care


We support clients with:

  • Bathing and hygiene while preserving modesty and control

  • Grooming, dressing, and oral care with familiar routines

  • Incontinence care and skin health

  • Safe transfers in and out of bed, chairs, and toilets

  • Encouraging autonomy while providing step-by-step guidance


Our PSWs always use patience, verbal cues, and a calm tone to ensure every interaction is respectful and low-stress.


2. Fall Prevention and Home Safety Monitoring


Safety is one of the most urgent concerns in dementia home care services. Our PSWs:

  • Supervise movement to prevent wandering or injuries

  • Minimize trip hazards and rearrange cluttered areas

  • Help identify when assistive devices (like walkers) may be needed

  • Assist with mobility throughout the home

  • Encourage daily routines to reduce disorientation


A well-structured, calm home environment helps reduce anxiety and accidents.


3. Meal Preparation and Feeding Assistance


Our PSWs ensure your loved one receives proper nutrition by:

  • Preparing easy-to-eat meals aligned with dietary needs

  • Sitting with clients during meals to offer cues or reminders

  • Monitoring for swallowing issues, food refusal, or confusion

  • Assisting with feeding if required

  • Keeping a record of intake and changes in appetite


Eating becomes more than nutrition, it becomes a familiar, comforting routine.


4. Cognitive Engagement and Emotional Support

Mental stimulation and emotional connection are vital. Our team provides:

  • Gentle conversation and redirection during confusion

  • Memory engagement through music, photo albums, or reading aloud

  • Participation in favorite activities, if appropriate

  • Calming companionship to reduce isolation

  • Help managing routines for sleep, hygiene, and medication


Heartfelt Health PSWs are more than care providers, they’re steady, compassionate companions who help restore dignity in the daily experience.


5. Managing Mood, Agitation, and Behavior Changes

Alzheimer’s and dementia can cause emotional outbursts, paranoia, or confusion. Our PSWs know how to:


  • Use calming techniques to de-escalate moments of fear or frustration

  • Recognize triggers and adapt approaches in real-time

  • Maintain consistent routines to reduce agitation

  • Avoid confrontation and redirect focus

  • Communicate respectfully and patiently, even when words fail


This level of skilled emotional support can bring enormous relief to families and clients alike.


6. Light Household Help and Structure

We also provide:

  • Light housekeeping to maintain a clean and calm environment

  • Laundry and bed changes to support hygiene

  • Safe meal storage and kitchen clean-up

  • Organization of daily items to support client independence

  • Friendly reminders for hydration, toileting, or personal care


A clean, simple space helps reduce confusion and keeps things manageable for everyone.


7. Communication and Consistency for Families

We know families want to stay informed. Our PSWs:

  • Provide updates after visits

  • Alert families to changes in memory, eating habits, sleep, or mood

  • Coordinate with family members, doctors, or other care teams as needed

  • Follow care plans closely and adapt as conditions change


You’ll never be left wondering how your loved one is doing. We keep you involved and supported at every step.


Final Thoughts: High-Quality Dementia and Alzheimer’s Care in Toronto


Dementia and Alzheimer’s care in Toronto and the GTA requires more than just technical training. It demands patience, compassion, and an understanding that every person deserves dignity, no matter their diagnosis.


At Heartfelt Health Ltd., we specialize in thoughtful, home-based care for seniors facing memory loss. Our PSWs don’t just help with tasks, they help preserve relationships, daily rhythms, and comfort. Whether your loved one is in early stages or needs full support, we are here to help you build a care plan that works.


Ready to discuss care for a parent or loved one with dementia?

Contact Heartfelt Health Ltd. to learn how our PSWs can provide gentle, professional support in the comfort of home.


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