Palliative & End-of-Life Care

When Every Moment Matters, We’re Here

 

Facing the end of life is one of the most emotional journeys a family can take. Whether it's a parent with terminal cancer or a partner whose condition is rapidly declining, the desire is often the same: peace, dignity, and comfort in the place they call home.

 

At Heartfelt Health Ltd., we provide in-home palliative care across the Greater Toronto Area, including North York, Scarborough, Thornhill, and Etobicoke, that prioritizes your loved one’s quality of life while supporting the family every step of the way.

 

What is Palliative Home Care?

 

Palliative care is not just about managing pain. It’s a holistic approach that addresses physical, emotional, cultural, and spiritual needs as someone nears the end of life.

 

Our Personal Support Workers (PSWs) collaborate with families, nurses, and physicians to:

 

• Keep your loved one clean, comfortable, and calm

• Follow medication routines and symptom management plans

• Support emotional wellbeing and companionship

• Respect cultural, religious, or dietary needs

• Provide respite so families can rest and recharge

 

This care isn’t just for the person who is ill, it’s for everyone who loves them.

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In hospitals, palliative care can feel rushed or impersonal. At home, it becomes human again. Our clients often tell us they were relieved to find a provider who understands both the clinical needs and the emotional weight of this stage.

 

What makes our approach different:

• Trained PSWs with empathy and grace: Many of our caregivers have personal experience with loss and bring a deeply human presence into the home.

• Multilingual and culturally attuned support: Whether your family needs someone fluent in Tagalog, understands Muslim funeral rites, or is comfortable in a Jewish household—we match PSWs accordingly.

• Flexible hours, including overnight: We offer 24/7 support or part-time care depending on what your family needs.

• No long-term contracts: Try a few hours to start. We move at your family’s pace.

 

What In-Home Palliative Support Looks Like

 

Here’s what a day might include:

• Gentle morning care: bathing, dressing, toileting

• Preparing preferred meals or assisting with feeding

• Administering medications on schedule

• Comfort-focused positioning, massage, or soothing techniques

• Sitting bedside during quiet hours

• Emotional support for family members during visits

• Coordinating with palliative nurses and hospice workers

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Every visit is about preserving dignity, whether that means listening to music they love, bringing in familiar foods, or helping them pray in peace.