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What to Expect in the First Week of Home Care

Writer: Josh Sanders
Josh Sanders
Jun 23
5 min read

Updated: 2 days ago

Caregiver placing a hand on the forehead of an older man resting in bed

Arranging home care for a parent is one thing. The first week of actually having someone in the home is another. For many families in Toronto, it brings a mix of relief, adjustment, and a few unexpected questions.


Knowing what to expect will happen in the first week of home care ahead of time makes the transition smoother for everyone, including your parent.


The First Visit Is About Getting to Know Each Other


A professional PSW is trained and prepared to begin supporting your parent right away. But even with thorough intake notes and a care plan in place, the first visit is really about building trust and comfort.


Your parent may feel a little unsure about having someone new in their home. That is completely normal. Most people take a few days to warm up to having a caregiver present, and a skilled PSW will read that and pace themselves accordingly. Pushing through the discomfort too quickly can set the relationship back. Giving it a day or two to settle usually pays off.


If you are able to be present for the first visit, even briefly, that often helps. Introducing your parent directly, saying something warm about the caregiver, and stepping back gives your parent a chance to connect without feeling watched.


What to Have Ready Before Care Begins


The first week goes more smoothly when a few things are in place before the PSW arrives.


  • A short written summary of your parent's routine. What time they wake up, how they like their meals, any specific preferences around bathing or dressing, and anything that tends to cause frustration or confusion. A PSW will ask questions, but having this written down prevents things from being missed.


  • A clear list of medications. Include what each medication is for, the dose, and the timing. If your parent manages their own medication and the PSW is only there to remind or assist, note that clearly so there is no ambiguity.


  • Emergency contacts. Your number, a backup contact, and your parent's family doctor. Many families also note the nearest hospital and any relevant health history.


  • Access information. If your parent lives in a condo or building with a concierge, arrange entry before the first day. Fumbling with access on the first visit adds unnecessary stress for everyone.


What to Expect in the First Week of Home Care


Expect the first few visits to feel a bit different from visits a few weeks in. The PSW is learning your parent's preferences, pace, and personality. Your parent is learning what having a caregiver actually means in practice.


Tasks may take a little longer than usual. Your parent may resist certain kinds of help at first, even help they asked for. That is not a sign that the arrangement is wrong. It is a sign that the person is adjusting to a change in their independence, which is emotionally significant even when it is practically necessary.


By the end of the first week, most families report that the PSW has found a rhythm with their parent. Small adjustments, like changing the order of the morning routine or swapping one meal approach for another, often make a noticeable difference.


Making Adjustments in the First Week


The first week is not just about observation. It is also the right time to make small, practical adjustments that set the care arrangement up for long-term success. These early changes are easier to implement now than after habits have formed.


  • Home safety. Walk through the home with fresh eyes during or after the first visit. Look for tripping hazards such as loose rugs, poor lighting in hallways, or furniture that blocks a clear path to the bathroom. A grab bar that was meant to be installed, a bath mat that slides, or a nightstand that is too far from the bed can all contribute to fall risk. Flagging these early gives your family time to address them before they become problems.


  • Routine refinement. The written routine you prepared is a starting point, not a fixed schedule. Pay attention to what is working and what is creating friction. If your parent finds the morning routine rushed, shifting a task to later in the day is a simple fix. If a meal time is not lining up with their appetite or energy, that is worth adjusting too. A PSW who has worked with seniors for any length of time will often have useful suggestions here.


  • Comfort and dignity. Notice whether your parent seems comfortable with how personal care tasks are being handled. Preferences around privacy, the order of tasks, or even which products are used can matter a great deal to someone who values their independence. These are not complaints to save for a later conversation. Mentioning them in the first week normalizes the idea that the arrangement can be shaped around your parent's needs.


Small adjustments made early tend to compound into a much smoother experience for everyone. The first week is the lowest-friction time to make them, and most families who take that approach report a noticeably easier transition by week two.


How to Communicate With Your Agency During the First Week


If you are working with a home care agency, the first week is a good time to stay in closer contact than you might later on. Not to micromanage, but to catch any early mismatches before they become patterns.


If something does not feel right, say so early. A good agency would rather hear about a small concern on day three than a bigger one on day fourteen. Adjustments to the care plan, the schedule, or even the caregiver match are much easier to make in the first week than after a routine has been established.


At Heartfelt Health, we check in with families after the first few visits as a standard part of the process. If you have questions or want to adjust anything, that is exactly the right time to raise them.


What Success Looks Like After Week One


By the end of the first week, the goal is not a perfect, seamless routine. It is a foundation.


Your parent knows who their caregiver is and feels reasonably comfortable with them. The PSW has a clear picture of the daily routine and any preferences that matter. You have a sense of how the communication with the agency works and who to call if something comes up.


That foundation is worth more than a flawless first visit. Home care is a relationship, and like any relationship, it takes a short adjustment period to settle into something that works well.


If the first week has you feeling more confident about the decision you made, that is exactly where it should leave you.


Ready to get started?


If you are still in the planning stage and want to talk through what the first week might look like for your parent's situation, we are here to help. Heartfelt Health works with families across Toronto and the GTA to arrange care that fits your parent's needs and your family's schedule.



Helpful Guides to Read Next


How to Choose Between a Private PSW and a Home Care Agency - Understand the key differences before you decide which path is right for your family.


What Can a PSW Do? - A clear breakdown of what tasks a PSW is trained and allowed to help with.


Questions to Ask Before Hiring Home Care in Toronto - A practical checklist to evaluate any PSW or agency before you commit.

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