Why Agency-Managed Home Care Works Better: Coordination, Oversight & Compassion When families turn to Heartfelt Health, they’re not just hiring a Personal Support Worker. They’re gaining a whole care team working in harmony behind the scenes. At the center of that team is a dedicated care coordinator, ensuring that every visit, report, and moment of care aligns with the client’s needs and brings peace of mind to their loved ones. In this post, we’ll explore how care coordinat