Why Agency-Managed Home Care Works Better: Coordination, Oversight & Compassion When families turn to Heartfelt Health, they’re not just hiring a Personal Support Worker. They’re gaining a whole care team working in harmony behind the scenes. At the center of that team is a dedicated care coordinator, ensuring that every visit, report, and moment of care aligns with the client’s needs and brings peace of mind to their loved ones. In this post, we’ll explore how care coordinat

Hiring a Personal Support Worker (PSW) can be just about one of the most compassionate decisions a family makes, but many people hesitate, often because of outdated beliefs or misconceptions.

Explore the key differences between aging at home and retirement homes in terms of life expectancy, cost, independence, and care. Make informed decisions for your loved one’s future.

If you're researching care options for a loved one, you’ve likely come across the term "Personal Support Worker" or PSW. But what exactly are the key serivces a PSW can do, and how do they help clients and families? At Heartfelt Health Ltd., we believe in transparency and education, so here’s a clear look at what PSWs provide and why their role is so important. A PSW’s Role in Home Care A Personal Support Worker is a trained professional who helps individuals with daily livin